● SEBI REGISTERED RESEARCH ANALYST
Grievance Redressal Process
Three ways to reach us directly, and what happens if we can't resolve it between us.
How to Raise a Complaint
- Email us at contact@stockwellresearch.com with your query or complaint.
- Call us at +91 81695 53320.
- Write to us at: Office No. 401, 4th Floor, Balaji Arcade, Central Avenue Road, Near Diamond Garden, Chembur, Mumbai – 400071.
You can expect a response within 21 days of reaching out.
If You're Not Satisfied
If our response doesn't resolve your grievance, you may lodge a complaint with SEBI through the SCORES portal. After exhausting that route, unresolved disputes can go to the SMART ODR portal for online dispute resolution. Details on the ODR mechanism, fees and timelines are in SEBI's master circular on Online Resolution of Disputes in the Indian Securities Market.
Escalation Matrix
| Designation | Contact Person | Contact No. | Working Hours | |
|---|---|---|---|---|
| Customer Care | Shaziya Noor Mohammad Shaikh | +91 81695 53320 | contact@stockwellresearch.com | Mon–Fri, 10:00 AM – 4:00 PM |
| Compliance Officer | Shaziya Noor Mohammad Shaikh | +91 81695 53320 | contact@stockwellresearch.com | Mon–Fri, 10:00 AM – 4:00 PM |
| Grievance Officer | Shaziya Noor Mohammad Shaikh | +91 81695 53320 | contact@stockwellresearch.com | Mon–Fri, 10:00 AM – 4:00 PM |
| Registered Research Analyst | Shaziya Noor Mohammad Shaikh | +91 81695 53320 | contact@stockwellresearch.com | Mon–Fri, 10:00 AM – 4:00 PM |
Contact details above use our published general line — update with dedicated numbers/emails per role if these differ.